All products shown as available are fulfilled from Australian local stock. Standard website orders are dispatched domestically rather than sent through overseas drop-shipping.

Most orders to Sydney, Melbourne, Brisbane, Adelaide and Canberra metro areas arrive within 1–3 business days after dispatch. Regional and remote addresses usually require 3–5 business days. Weekends, public holidays, weather and courier delays may affect these estimates.

Yes. Australian orders with a merchandise total of AUD 150 or more qualify for free standard shipping. For smaller orders, the available delivery charge is shown at checkout.

Orders are processed on business days. Once the parcel has been handed to the carrier and scanned, tracking information will be sent using the contact details supplied at checkout.

Yes. Use the tracking link supplied after dispatch. A carrier may take several hours to show the first scan. If tracking has not updated for three business days, contact us with your order number.

Flavours that can be selected on the product page represent the current orderable range. Popular flavours can sell out quickly, so availability is confirmed when checkout is completed.

Contact us immediately if an address needs to be corrected. We can update it only before the parcel is dispatched. After dispatch, changes depend on the carrier and cannot be guaranteed.

Check the tracking page first. If there has been no scan for three business days, send us the order number and delivery postcode so we can investigate with the carrier.

Keep the product and packaging, then contact us within 48 hours of delivery with your order number and clear photos of the parcel and item. We will review the issue and explain the available resolution.

Supply is restricted to eligible customers and remains subject to applicable Australian law, age requirements and any required pharmacy assessment. Please review our Terms & Conditions before ordering.