{"id":260,"date":"2026-11-07T00:53:23","date_gmt":"2026-11-06T16:53:23","guid":{"rendered":"https:\/\/igetsun.com\/?page_id=260"},"modified":"2026-11-07T06:58:03","modified_gmt":"2026-11-06T19:58:03","slug":"returns","status":"publish","type":"page","link":"https:\/\/igetsun.com\/index.php\/returns\/","title":{"rendered":"Returns"},"content":{"rendered":"\n<style>.policy-shell{--lime:#b8ff00;background:#050505;color:#fff;padding:72px 24px 96px;font-family:Arial,Helvetica,sans-serif}.policy-shell *{box-sizing:border-box}.policy-wrap{width:min(1100px,100%);margin:auto}.policy-kicker{color:var(--lime);font-size:12px;letter-spacing:3px;font-weight:900;text-transform:uppercase}.policy-shell h1{font-size:clamp(44px,7vw,78px);line-height:.98;letter-spacing:-3px;margin:14px 0 22px;text-transform:uppercase}.policy-lead{max-width:800px;color:#c7cec1;font-size:19px;line-height:1.75;margin:0 0 42px}.policy-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}.policy-card{background:linear-gradient(145deg,#151713,#090a08);border:1px solid #30362b;border-left:3px solid var(--lime);border-radius:14px;padding:28px}.policy-card h2{margin:0 0 12px;font-size:21px}.policy-card p,.policy-list{margin:0;color:#b7bdb2;line-height:1.7}.policy-list{padding-left:20px}.policy-note{margin-top:22px;padding:24px;border:1px solid rgba(184,255,0,.35);border-radius:14px;color:#c7cec1;line-height:1.7}.policy-actions{display:flex;flex-wrap:wrap;gap:12px;margin-top:32px}.policy-actions a{display:inline-block;padding:14px 20px;border-radius:999px;background:var(--lime);color:#050505!important;text-decoration:none;font-size:13px;font-weight:900;text-transform:uppercase}.policy-actions a:last-child{background:transparent;color:#fff!important;border:1px solid #66705e}@media(max-width:700px){.policy-shell{padding:52px 18px 72px}.policy-grid{grid-template-columns:1fr}.policy-shell h1{letter-spacing:-2px}.policy-lead{font-size:17px}}<\/style>\n<section class=\"policy-shell\"><div class=\"policy-wrap\"><div class=\"policy-kicker\">Order support<\/div><h1>Returns<\/h1><p class=\"policy-lead\">If an item arrives faulty, damaged or different from what you ordered, keep the item and packaging while the issue is assessed. Your non-excludable rights under the Australian Consumer Law are not limited by this policy.<\/p><div class=\"policy-grid\"><article class=\"policy-card\"><h2>Faulty, damaged or incorrect items<\/h2><p>Provide the order number, a clear description of the issue and photographs where helpful. We may request reasonable troubleshooting or further evidence before confirming the appropriate remedy.<\/p><\/article><article class=\"policy-card\"><h2>Keep the item and packaging<\/h2><p>Retain the product, original packaging, accessories and order confirmation. These may be required to assess the issue or arrange a return.<\/p><\/article><article class=\"policy-card\"><h2>Before sending anything back<\/h2><p>Do not send an item to an address without return instructions. An authorised return address, label or next step will be supplied when a return is approved.<\/p><\/article><article class=\"policy-card\"><h2>Change of mind<\/h2><p>Change-of-mind requests are assessed separately from faulty-product claims and are not automatically accepted. Any approved return must follow the supplied instructions.<\/p><\/article><\/div><div class=\"policy-note\"><strong>Available remedies depend on the circumstances.<\/strong> Where required by law, a remedy may include repair, replacement, refund or another appropriate solution. Nothing on this page excludes rights that cannot lawfully be excluded.<\/div><div class=\"policy-actions\"><a href=\"\/index.php\/faq\/\">Read the FAQ<\/a><a href=\"\/index.php\/terms\/\">View terms<\/a><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>Order support Returns If an item arrives faulty, damaged or different from what you ordered, keep the item and packaging while the issue is assessed. Your non-excludable rights under the Australian Consumer Law are not limited by this policy. Faulty, damaged or incorrect items Provide the order number, a clear description of the issue and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-260","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Returns - IGET SUN Australia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/igetsun.com\/index.php\/returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Returns - IGET SUN Australia\" \/>\n<meta property=\"og:description\" content=\"Order support Returns If an item arrives faulty, damaged or different from what you ordered, keep the item and packaging while the issue is assessed. 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